Privacy Policy
Effective Date: February 28, 2026
This Privacy Policy describes how SparkBits Technologies ("we," "our," or "us") collects, uses, and protects your personal information when you use our sports facility management platform.
1. Information We Collect
Personal Information
- Name, email address, phone number
- Profile information and preferences
- Payment information (processed securely through third-party providers)
- Booking and membership details
- Coaching enrollment and progress data
Usage Information
- Login activity and session data
- Platform usage patterns and preferences
- Device information and IP addresses
2. How We Use Your Information
- To provide and maintain our services
- To process bookings, memberships, and payments
- To communicate with you about your account and services
- To improve our platform and user experience
- To comply with legal obligations
- To provide coaching services and track progress
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To service providers who assist in platform operations
- When required by law or legal process
- To protect our rights, property, or safety
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Access controls and authentication systems
- Regular security assessments and updates
- Secure payment processing through certified providers
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of non-essential communications
- Request a copy of your data
- File complaints about data handling
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage
- Improve user experience
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through our platform or email. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: privacy@sparkbitstechnologies.com
Phone: Contact through our platform