Terms and Conditions

Effective Date: February 28, 2026

Welcome to SparkBits Technologies. These Terms and Conditions ("Terms") govern your use of our sports facility management platform and services. By accessing or using our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person may not maintain multiple accounts
  • You must be at least 13 years old to use our services

3. Use of Services

Permitted Uses
  • Booking sports facilities and courts
  • Purchasing memberships and coaching programs
  • Accessing training schedules and progress tracking
  • Communicating with coaches and staff
Prohibited Uses
  • Violating any applicable laws or regulations
  • Impersonating others or providing false information
  • Attempting to gain unauthorized access to our systems
  • Using automated systems to access our services
  • Harassing or intimidating other users or staff

4. Bookings and Reservations

  • All bookings are subject to availability and confirmation
  • Cancellation policies vary by service and are clearly stated at booking
  • No-shows may result in forfeiture of booking fees
  • We reserve the right to cancel bookings due to facility maintenance or safety concerns
  • Refunds are processed according to our cancellation policy

5. Memberships

  • Membership benefits are as described at the time of purchase
  • Memberships are non-transferable unless explicitly stated
  • Membership fees are charged according to the selected plan
  • Changes to membership terms will be communicated in advance
  • Cancellation terms are specified in individual membership agreements

6. Coaching Services

  • Coaching programs have specific start dates, durations, and requirements
  • Regular attendance is expected for optimal results
  • Progress tracking and assessments are provided as part of the service
  • Safety guidelines must be followed during all coaching sessions
  • Individual results may vary based on effort and commitment

7. Payments and Fees

  • All fees are due at the time of booking or enrollment
  • Payments are processed securely through third-party providers
  • Failed payments may result in service suspension
  • We reserve the right to change fees with reasonable notice
  • Disputed charges must be reported within 30 days

8. Facility Rules and Safety

  • Users must follow all posted facility rules and safety guidelines
  • Appropriate sports attire and equipment are required
  • Users participate in activities at their own risk
  • We reserve the right to remove users who violate facility rules
  • Emergency procedures must be followed when announced

9. Liability and Insurance

By using our facilities and services:

  • You acknowledge the inherent risks in sports activities
  • You agree to participate at your own risk
  • You release us from liability for injuries during normal use
  • You agree to maintain appropriate personal insurance
  • Our liability is limited to the maximum extent permitted by law

10. Intellectual Property

  • All platform content, trademarks, and logos are our property
  • You may not reproduce or distribute our content without permission
  • User-generated content remains your property but grants us usage rights
  • We respect intellectual property rights and expect users to do the same

11. Termination

We may terminate or suspend your account if you:

  • Violate these Terms or facility rules
  • Engage in fraudulent or illegal activities
  • Fail to pay required fees
  • Cause disruption to other users or operations

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our platform. Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where our facilities are located. Any disputes will be resolved through binding arbitration or in local courts.

14. Contact Information

If you have questions about these Terms, please contact us:

SparkBits Technologies
Email: legal@sparkbitstechnologies.com
Phone: Contact through our platform